Loker kerja Remote Customer Operations Officer (Finance)

(Remote) Customer Operations Officer (Finance)

• Kitabisa.com  Jakarta
• Checking incoming transactions of all payment methods
• Handling complaint about transactions
• Reconciliation
• Prepare docs for disbursement
• Ad hoc requirement during the work
• Minimum Qualifications

Bachelor's degree or equivalent experience

• Customer Obsessed : Focused attitude for solving customer's issues quickly and comprehensively
• Have experience with zendesk
• Strong Ms Excel Skill
• Good problem solving skill
• Excellent written and verbal communication
• Attention to detail & can-do attitude
• Willing to work at weekend or national holiday
• At least 1 or 2 years of working experience in the related field is required for this position

Tingkat senioritas

• Senior tingkat menengah

Jenis pekerjaan

• Kontrak

Fungsi pekerjaan

• Lainnya, Teknologi Informasi, Manajemen

Industri

• Penggalangan Dana

About Kitabisa.com

What’s it like working at Kitabisa.com? About us Kitabisa.com is a digital fundraising and donation platform connecting millions of kindness in Indonesia.

Initiated in 2013 as a social movement, we continuously grow and collaborate with many companies, government bodies, non-profit organizations, hospitals, and public figures to harness the power of the masses in tackling social issues.

Thus far, millions of #orangbaik have joined to scale up the impacts in helping other people in need. Through technology, we strive to build the largest community of people helping and protecting each other.

What we value In Kitabisa, we are not just working, but working with a purpose. Connecting kindness, scaling it up, and creating direct impacts on other people’s lives make our work feels meaningful. In our day-to-day work, we always hold on to Berani, Berbuat, Baik principles.

 Berani, we do the rights even if no one is looking, tell the truth, and respect others’ differences. Berbuat, we believe words mean nothing when no action is taken. We call ourselves ‘doers’ as we are biased towards action and value progress over perfection.

Baik is the foundation of every act and the work we do. Being kind to ourselves, to the people we work with, and for sure, to the people in need. If you have the same values and would like to create a real difference in other people’s lives, we would love to hear from you.

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